Namma International Marine Services:
Namma International Marine Services, a subsidiary of Nesma Holding Co., the highly respected Saudi corporation. Namma International Marine Services operates the most robust fleet on the Red Sea, carrying cargo and passengers to destinations among Egypt, Sudan and Saudi Arabia.
Namma International Marine Services experienced steady, compelling growth since its inception in 2005.
They wanted to automate their business process workflow for carrying cargo and passengers during their expansion, so they can provide better services to their customers and agents. And to internally have good monitoring and control on the operations using a powerful automated system that can also integrate with Saudi Arabia, Egypt and Sudan Ports.
CSG was selected from 2014 to implement their e-ticketing and e-cargo solutions to help them in tracking all the needed transactions.
CSG succeeded in fulfilling Namma needs for this system providing them with a fully automated solution process for passengers, agents’ reservation till the passenger’s check-in and finishing their trips and handling all the financial cases related to this process.